Business Communication Program (BCP)

Pre Programme Study:

½ day (Telephonic / e-questionnaire)

Programme:

2 days

Who should attend?

Junior Management/ Middle Management

Group Size:

18-20 persons

At the end of this Program, participants will be able to:

• To demonstrate effective Business Communication Skills during meetings with clients and peers.
• To use effective email writing techniques in order to get optimal value through the interaction.
• To exhibit proactive and Assertive behaviours during client interaction and meetings.

Why EI and not any other intervention?

If you thought personal interactions at office were so cumbersome, what about telephonic/ e-mail conversations, meetings, pitches and the rest of the Business communication basket? Add to this the rapidly evolving media and technological advancements and you have a plethora of communication challenges waiting for you at work. Research shows that even the most qualified professionals find communicating in a business scenario their Achilles heel. That’s why this Business Communication Program (CMP) addresses all the potential challenge areas in business communication with real life examples and easy-to-use tools and techniques. The result is an open, communicative and collaborative workforce that thrives despite differences.

Indicative Contents:

• Attitudes in Communication
• The Power of Non-Verbal Communication
• Positive Meetings-Factors that contribute to a Meeting’s Success
• Meeting Etiquette, Face to Face Meetings
• Conference Calls and Videoconferences
• The Structure & Language of an Email
• Effective Presentations
• One-to-One Feedback and action plans for practice

Methodology

• Experiential Learning
• Ample use of role plays, videos etc.
• Real life examples, discussions, experience sharing.

Clients who’ve benefited through BCP:

Essar Investments Limited, PMC-Sierra (I) Pvt. Ltd. Etc.