Communication Skills Program (CSP)

Pre Programme Study:

½ Day (Telephonic / e-questionnaire)

Programme:

2 days

Who should attend?

Executives/ First Time Managers/ Middle Level Managers

Group Size:

18 persons

At the end of this Program, participants will be able to:

• Develop the key Communication Skills required in life.
• Work more productively and joyfully through communication effectiveness.
• Build self confidence

Why CSP and not any other intervention?

Most people equate communication with talking. The fact of the matter is that more than 90% of adult communication happens non-verbally! The ability to communicate effectively is being shaped by various factors right from childhood through to one’s professional life. For all the academic and the technical skills that one polishes to get hired, studies show that most employees are fired for lack of their soft skills, read communication skills! That’s why this Communication Skills Program (CSP) is designed to teach the basics of communication with real life examples and easy-to-use tools and techniques. The result is an increased awareness on one’s strengths and weaknesses and a better understanding on how to communicate one’s thoughts effectively, to different audiences, at different times.

Indicative Contents:

• Basics of Communication
• Barriers to communication
• Verbal Vs. Non-verbal communication
• Active listening
• Assertiveness
• Giving and receiving feedback
• Speaking effectively
• Action Planning for enhancing Personal& Organizational Communication

Methodology

• Experiential learning
• Participatory with use of role play, discussions & diagnostic tools

Clients who’ve benefited through CMP:

DSM India Pvt. Ltd, Volkswagen India Private Limited , Visteon Engineering Center India, Piaggio Vehicles Private Limited, SEW etc.