The AHA Moment

By Vivek Yatnalkar
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A few days back, I had the privilege of being hosted at the Taj Vivanta. By now, it has become a common perception that Taj properties take service to a different level and benc...
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CEOs! 3 Ways to Get ‘Boarding Completed’ So that Your Flight can Take Off

By Vivek Yatnalkar
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Hundreds of people are gathered in an airport terminal, ready for the journey that will take them to their destination, shuffling along the passageways. It’s only when every sin...
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In Formula 3 Plus 1, Everyone Wins

By Vivek Yatnalkar
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Anytime we want to suggest 1 improvement to anyone, we need to stop ourselves and ask, ‘have I told them 3 things that they are doing right?’
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Nothing You Can’t Do Once Your ‘Can-Do’ Spirit is Back

By Vivek Yatnalkar
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I see many people complaining of a lack of resources, lack of cooperation from colleagues, issues with vendor deliveries, and so on. I ask these people to ‘roll back’ their live...
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