Overview

Design Thinking challenges a business to reframe every problem from a customer perspective and leads to solutions that create new opportunities and innovation

Design Thinking program gives Leaders in depth understanding of the principles of Design thinking and practicing the principles in simulated environment. Design Thinking can be applied to operational problems, sales strategy, and customer engagement; not just marketing. Design Thinking can be used successfully within any industry—not just tech or design.

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Learning Objectives

  • Be able to explain Design Thinking concept to others
  • Understand the design thinking process
  • Understand and apply design thinking tools and process to problems
  • Know the skills and attitudes required for successfully applying the design thinking principles

Highlights of the Program

  • What is it? Its applicability and unique characteristics
  • Design Thinking in my context
  • Phases in process; empathize, practice of its application
  • Traits required for being successful

Outcome of this Program

  • Helps business better identify, understand and address the problems affecting business and their customers.
  • Helps in enhancing collaboration by engaging people with different perspective and potential to problem solving.
  • Promotes strategic innovation across the Company.

Duration

1 Day or 2 Days

Who should attend

Mid to Senior level
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