Departments that share a value chain; cross-functional teams
1.5 days in-person, 1-day compressed option available
Up to 20 per facilitator
Purchase optimizes cost. Production optimizes throughput. Quality optimizes defect rate. Everyone is behaving rationally inside their own frame, everyone hits their number, and the chain still underperforms.
ART puts the whole value chain on one wall and makes each department negotiate specific, workflow-level commitments to the next — backed by the Competing Values Framework, which explains why certain functions are structurally in tension rather than treating it as a personality problem.
The next session identifies cross-functional gaps using Kolb Cycle, Teaming Across Silos, Disagreeing Without Being Disagreeable and games like Trading Floor, Eggs Can Fly, TFA Cards, and Broken Brief – explaining which two departments in your value chain does this mirror.
It ends with each department stating a concrete and specific NEED and a GIVE with a written commitment and Cohen & Bradford’s Influence Without Authority to give what the other department actually values and not that is easy to offer.
It ends with each department stating a concrete and specific NEED and a GIVE with a written commitment and Cohen & Bradford’s Influence Without Authority to give what the other department actually values and not that is easy to offer.
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