Overview

Business Communication is a key Leadership training to succeed in today's wcorporate world.

Business Communication will cover all the aspects of communication and the participants will be able to understand the importance of effective business communication and the use of correct mode of business communication.

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Learning Objectives

  • Demonstrate effective Business Communication at work
  • Exhibit professional meeting etiquettes
  • Apply effective email writing techniques in order to get across an impactful message

Highlights of the Program

  • Thought patterns and their linkage to communication
  • Self-assessment
  • Using the Right Language and Choice of Words
  • Identifying Stakeholders: identifying key stakeholders, purpose of communication
  • Communicating in a Persuasive Manner: organizing communication, power of non-verbal communication
  • Meeting Etiquette (Face-to-Face and Conference Calling): meeting process, meeting etiquette
  • Business Writing Skills: understanding importance, elements and techniques of business writing.
  • Email Writing: purpose, structure, etiquette, practice
  • Focused action plans for each individual with 2 SMART goals
  • Reflection

Outcome of this Program

  • Helps in team building
  • Increases Customer satisfaction
  • Improves Productivity

Duration

1 Day

Who should attend

All levels
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