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As a Human Resource professional, one needs to don many hats required to succeed in their role. Today, having essential HR skills which range from role-specific activities to communication skills, including emotional intelligence and core negotiation skills stands paramount. These skills not only help HR professionals to grow in their careers, but they can profoundly contribute to organisational success.

Being an HR professional, you often act as the mediator between the employees, management, and external stakeholders. In such a scenario, having effective negotiation skills training is indispensable.

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We’ve curated a list of the top 10 negotiation skills, that can have a positive impact on your human resource journey.

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1. An active listener is a great negotiator:

To become a problem solver, HR professionals must possess the ability to listen attentively and understand the needs and concerns of all parties involved in negotiations. Actively listening fosters compassion and enables HR to identify common ground for mutually beneficial solutions.

2. Communication is the key:

A great orator is a good negotiator. Being a clear and concise communicator is crucial for conveying ideas, expectations and proposals during negotiations. Articulating your points effectively while maintaining professionalism is one of the top negotiation skills that every HR must have.

3. Be an empath:

Empathy is sympathy. In other words, understanding the perspectives and emotions of your office colleagues is a critical negotiation skill. By doing so, you can build a strong rapport and trust that leads to smoother discussions and stronger relationships.

4. Problem-solving temperament:

Negotiation competencies for HR often revolve around resolving conflicts and addressing complex issues. Having an effective problem-solving temperament enables HR professionals to analyse challenges, brainstorm solutions, and instrument strategies that meet the requirements of all parties involved.

5. Flexibility:

One of the core negotiation skills an HR should have is adaptability and flexibility to accommodate various interests and changing circumstances. HR professionals should see and work with an open mind and be willing to adjust their approach to achieve mutually beneficial outcomes.

6. Resolve conflict, don’t instigate:

In any organizational setup, conflicts are inevitable. If you fail to do so then negotiation skills training can come in handy to manage and resolve disputes constructively. As an HR professional one should employ a collaborative approach and encourage an open dialogue to reach resolutions that satisfy all the involved members.

7. Stay up to date and prepare:

Anticipating potential challenges and being prepared to handle them with updated information is a sign of a good HR professional. They should research relevant data and develop tactical plans to achieve their negotiation points effectively.

8. Assert what is necessary:

When screening candidates for a particular position, assert what are the necessary objectives that need to be fulfilled. Assertiveness helps to ensure their interests are adequately represented and considered.

9. Diversity and inclusivity:

As we revolve in a globalized workforce, essential negotiation skills for HR professionals often lead them to individuals from diverse cultural backgrounds. Cultural sensitivity is critical for understanding social norms and values fostering positive relationships and a diversified workforce.

10. Ethics matter:

The last but the most important point of HR negotiation skills is upholding ethical standards. HR professionals must establish integrity, honesty, and fairness throughout the negotiation process, which earns them the trust and respect of all involved parties.

As India progresses to become an economic superpower, our organizations, be it small, medium or large scale require an abundance of skilled workforce. At the forefront of this stand the dedicated HR’s who some way or the other require negotiation skills training. Today, cities like Pune, Mumbai, Bangalore, Delhi (NCR), Gurgram, Hyderabad, Chennai & Visakhapatnam which are thriving business hubs lack the HR skills that build world-class organizations. Remember, negotiation is a skill that can be honed continuously. Join courses, read books and observe skilled negotiators to improve your talent. It’s time to become confident and effective at the negotiating table.

In today’s competitive business landscape, skilled HR professionals are crucial for organizational success. At Pragati Leadership, we understand the importance of equipping HR professionals with essential negotiation skills to excel in their roles. Join us now for Negotiation Skills Training for HR Professionals.


What are negotiation skills in HR?

HR negotiation skills involve the ability to simplify discussions, resolve conflicts, and reach conclusions between employees, management, and external stakeholders.

Why are negotiation skills important for HR professionals?

Negotiation skills are vital for HR professionals as they allow them to effectively manage conflicts, and hire the right candidates for the right posts, keeping in mind the interests of both employees and the organization.

How can HR professionals develop negotiation skills?

Negotiation skills training is one of the go-to development programmes for HR professionals to develop their negotiation skills.

How do negotiation skills benefit HR departments?

Negotiation skills benefit HR departments by building positive employee relations, strengthening organizational culture, promoting collaboration and enhancing overall effectiveness in managing people-related issues.

How does emotional intelligence contribute to effective negotiation in HR?

Emotional intelligence helps effective negotiation in HR by allowing HR professionals to understand and manage their emotions and those of others. It also helps to build rapport and show empathy while maintaining composure during tense situations.